There are not enough good things to say about this company. I ordered my chest and received an email letting me know it would be ready "on 4/13" On that date I received an email saying my item was shipped and I would be receiving a phone call to set up delivery soon. I received that call the next day and my purchase was delivered about an hour later in perfect condition. Exactly as described and very well packaged. I would highly recommend this company and fully intend to purchase from them again. EXCELLENT!